Contracting Personalization by Results

Michael McGann, who leads the GAII project, has just published a new article in Public Administration on ‘Contracting personalization by results: comparing marketization reforms in Australia and the UK’.

Written with his colleagues from the Getting Welfare to Work research team, and drawing on data from surveys of UK and Australian frontline employment services staff conducted in 2008, 2012, and 2016, the paper examines the role of outcomes-based contracting in achieving enhanced personalization and service tailoring.

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

Create your website with WordPress.com
Get started
%d bloggers like this: