Webinar on Digitalisation in Public Employment and Guidance Sdrvices

On Friday 18 September 2020, the GAII and ACA PES projects organised a webinar on the role of apps and algorithms in welfare delivery. The purpose of the conference was to understand how apps, algorithms and big data are being deployed in activation and employment guidance services and to unpack the associated challenges and opportunities for enhancing welfare delivery through digitalisation.

The seminar included a panel of presentations on international policy developments and trends, from leading international experts including Ludo Struyven, Jo Ingold, Ray Griffin and Simone Casey. This was followed later in the day by a session exporing practitioner and user experiences in using digital tools and online platforms in employment and guidance services.

Further details and video recordings of both panel presentations are availble by clicking this link.

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