Meeting the numbers: Performance politics and welfare-to-work at the street-level

The latest paper from the Governing Activation in Ireland project is now out in the Irish Journal of Sociology. The paper draws on survey research and in-depth interviews with frontline employment services staff to explore the performance management of service delivery – how it is experienced by frontline workers, and its effects on the approaches that workers take with jobseekers. You can read the paper here.

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